Igniting Workplace Enthusiasm

"Strategies for Strengthening Relationships"

Newsletter July 4, 2013
It's been reported that one of the greatest personal strengths of Jacqueline Kennedy Onassis was her ability to make the person she was speaking with feel like the most important person in the world. . .
Strengthening Relationships: A Time-Tested Strategy
1. Don't criticize, condemn, or complain.
2. Give honest, sincere appreciation.
3. Become genuinely interested in other people.
4. Smile.
5. Remember that a person's name is to that person the sweetest and most important sound in any language.
6. Be a good listener. Encourage others to talk about themselves.
7. Talk in terms of the other person's interests.
8. Make the other person feel important, and do it sincerely.
"You have it easily in your power to increase the sum total of this world's happiness now. How? By giving a few words of sincere appreciation to someone who is lonely or discouraged. Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime."
- Dale Carnegie
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