Igniting Workplace Enthusiasm

Next Step Leadership (2 days)

Communicating with your team to engage and motivate them is without a doubt one of the most necessary capabilities a manager needs to have. Although difficult to measure it, the potential to impact the bottom line is also tremendous, both directly and indirectly. For example, in a tight labor market like Japan, increasing job satisfaction of your employees allows you to reduce employee turn over which can have a strong impact on the P&L of any organization.

This course includes elements focused on communication skills as well as elements focused on the leadership skills that have the biggest impact on engagement and motivation, including delegation, creating and communicating a vision, and controlling stress.

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Who Should Attend

  • Managers with 1 – 5 years’ experience, managing 1 - 10 team members
  • Managers at all levels who are focused on technical capabilities and want to sharpen “soft leadership skills” such as communications (example: R&D, Lawyers, Auditors)
  • Managers who have recently changed environment, or work in [complex communication environments] and want to widen their leverage capability


Title Content Result aimed for
Understand the difference between a leader and a manager
  • As manager, what do you want to know? What issues are you facing?
  • 5Drivers For success
  • The difference between leading and managing
  • As a leader, understanding and defining the issues you face and the goals of the training
  • The 5 drivers for success common to both leadership and management
Increase your ability to memorize and strengthening relationships
  • Activities Centered on the memorizing process
  • Understanding the universal Human Relationship Principles
  • Increase your ability to memorize
  • Familiarize yourself with the principles to improve relationships
  • Finding opportunities to improve work relationships
Strengthening relationships with others and motivating them
  • The basics of efficient business communications
  • The Magic Formula
  • Leadership Principles
  • Plan persuasive communications, being clear and concise, and motivate people to take action
  • Confirm the value of the Human Relationship Principles can be strengthened by constant use over time
  • Become aware of the role that human relations serve in advancing towards an aim
Recognizing the Potential of your team members
  • Understanding why a team member is not delivering
  • What do people expect from work?
  • Motivating people
  • Learning about Approval and Praise
    (Applying ”TAPE”)
  • Understanding what your team’s current motivation levels are
  • Defining motivation increasing factors and using them to increase motivation in your team now
  • Using the Human Relationship Principles to build effective relationships in the work place
  • Creating a positive work environment
Delegation(Growing a team member through delegation)
  • Assessing when, why & how to delegate what to who
  • Why Delegate
  • The 6 “D”s of productivity
  • Process and principles for effective delegation
  • Accountability and Commitment
  • Assigning tasks and responsibilities as a tool to grow your team
  • Planning and preparing a meeting to delegate
  • Set clear and concise standards for performance review, facilitating the follow up process
  • Understanding the cycle of delegation
Problem Analysis And Decision-Making
  • Use defined processes to solve challenging problems
  • Problem Analysis Check List: Critical Factors
  • Absolute and relative standard
  • Stress Management
  • 3 methodologies to find the essence of an issue
  • Methodology to solve difficult issues
  • Learning to use stress management techniques in the context of decision making and issue solving
Controlling Stress
  • Main Dale Carnegie Principles on Stress Management
  • Discussion and planning on how to manage upcoming stressful times
  • Understanding the negative impact of stress on results
  • Understanding the principles and process of stress management to better be able to use them
  • Understanding the best ways to deal with high pressure situations as a leader
Creating a vision and an Action Plan as a leader
  • Discussion: Why is a vision necessary?
  • A leader’s vision
  • Using what has been learned in this training, build a vision for 6 months down the road, and design a plan with goals to achieve it. s
Announcing and Committing to an Action Plan
Proposing it to your company
  • Summarize what we learned
  • Deciding what skills you want to focus on growing
  • Set measurable goals
  • Understand what you learned and who you are going to apply it to your team
  • Commit to new actions and results based on what you learned



Akasaka 2-chome Annex #501, 2-19-8 Akasaka, Minato-ku, Tokyo, 107-0052, JP
P: +81 3 45205470

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