Applying, Changing or Canceling Your Registration

 

Registration

  1. You can register directly through our website.
  2. Registrations are accepted on a first come, first served basis. When the quota for each course is reached, we may close the registration period.
  3. If you have not received a response from our office, please call to verify your registration has been accepted.
  4. A registration confirmation e-mail will automatically be sent to you via e-mail upon the completion of the online registration process. If you do not receive a confirmation e-mail within three days, please contact our office.
  5. Please bring something to write with and come directly to the venue on the day your course starts. Please plan to be on time. Our courses start promptly.

Payment of Tuition

  1. Payment must be received 10 days after registering for the course. Contact our office promptly if payment will be delayed more than 10 days.
  2. Our office will contact you if payment cannot be confirmed. If we are unable to contact you, we reserve the right to cancel your registration.
  3. Tuition includes consumption tax.
  4. Please make your payment directly to the account and financial institution specified in the payment instructions. Credit cards are not accepted at this time.
  5. Receipts are not ordinarily issued. Contact our office if a receipt is required.

Cancellation Policy

  1. No cancellation fee will be incurred if the cancellation is made 15 days or more before the start of the course. 14 to 8 days before the start of the course will incur a 50% cancellation fee. 7 days or less from the start of the course will incur a cancellation fee equal to 100% of the tuition.  If you cannot attend a scheduled course for any reason, please contact our office as soon as possible.
  2. Refunds arising from changes made to accommodate the convenience of the applicant will be refunded by bank transfer. The bank transfer fee will be deducted from the total amount. Thank you for your understanding.

Rescheduling of Courses

  1. Courses may be rescheduled in the unlikely event that there are an insufficient number of registrations. Applicants who have already registered for the course will be informed either by phone or email at least seven days prior to the start of the course. We ask for your understanding and cooperation.
  2. Applicants who have already paid for a course that has been rescheduled are asked to select new dates to attend the training. If an alternate course is not available within a reasonable period of time, the amount may be refunded.

Points to Keep in Mind Regarding Team Discounts

Team discounts offer savings when applications are made by a group of people at the same time, however, the following conditions apply:

  1. As a rule, partial cancellation of group registrations participating in the team discount is not accepted. We welcome substitutes to attend in place of the team member who is unable to join the program. Contact our office for details.
  2. Contact our office if all members who registered using the team discount wish to change courses to other seminars. Our office will complete the process—cancel their attendance and then accept change the registration to the other seminar. Please note that the cancellation policy will be applied if changes are made 14 days or less prior to the start of the courses.
 
Contact for inquiry:
Our Office: Dale Carnegie Training Japan
Phone: 03-4520-5470 / 0120-987-099
Email: contact@dale-carnegie.co.jp